Reference

What You Agree To When You Use bloxflip

These terms set out the rules that govern your account, your wallet activity, and how we handle deposits made through PayPal, Venmo, or Play+.

Account eligibility rulesPayPal, Venmo & Play+ wallet termsState-by-state accessYour rights and how to exercise themHow to contact us about this policy
Explore the Lobby Read FAQ
bloxflip What You Agree To When You Use bloxflip
HOW WE HANDLE YOUR DATA

Security, Retention, and Your Account Rights

Your account data — identity documents, transaction history, wallet linkages for PayPal, Venmo, and Play+ — is stored with encryption at rest and in transit. We retain records for as long as your account is active and for the period required by applicable financial and gaming regulations after closure. You can request a copy of your data or ask us to correct inaccurate information through the account settings page.

Data Encryption

All personal and payment data — including your linked PayPal and Venmo accounts — is encrypted. We do not store full card numbers or payment credentials on our servers.

Cookie Policy

We use session and analytics cookies to keep you logged in and to understand how the lobby is used. You can manage cookie preferences from the footer settings link.

Account Security

Your account is protected by a one-time passcode step at login. If we detect unusual access — a new device or location — we pause the session and send a verification email before funds can move.

Data Requests

Submit a data access or deletion request through account settings under Privacy. We confirm receipt within two business days and complete the request within the timeframe required by state law.

TERMS HELP CHANNELS

How to Reach Us About These Terms

If something in this agreement is unclear, or you need to dispute how a term was applied to your account, we have three direct paths to reach our team. We do not route policy questions through automated bots — a real member of our support staff reviews terms-related cases.

Live Chat Start a chat from the account dashboard for same-session answers on account terms, wallet rules, or eligibility questions tied to your state.
Email Support Send detailed questions about these terms to our policy inbox. Responses covering account-specific term disputes are handled by our compliance team.
Account Help Center The Help Center contains the current version of these terms, a changelog of recent updates, and step-by-step paths for submitting a formal terms-related request.

Common Questions About These Terms

These are the questions we hear most often about our terms, your rights under them, and what happens to your account if a rule changes or a dispute arises.

Yes. Access and account features depend on state law. Where state regulations restrict online wagering, those rules override anything written here. Check your state's current position before depositing.

A suspension freezes outbound transfers. Your PayPal or Venmo link stays on file but no funds can move until the review is resolved. We notify you by email with the reason and the next step.

Yes. The version you accepted at signup is stored in your account history under Settings > Legal. You can download it as a PDF at any time without contacting support.

We send an in-app notification and an email before any material change takes effect. The effective date is updated at the top of this page, and a changelog is kept in the Help Center.

Open a dispute through live chat or our policy email inbox. Our compliance team reviews the account record and the applicable term, and responds with a written decision within a stated window.

Yes. Play+ cards are subject to load limits and verification requirements set by the card issuer as well as our own wallet rules. Both sets of terms apply — ours do not replace the issuer's terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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