Reference

How bloxflip Handles Your Personal Information

This Privacy Policy lays out exactly what data we collect when you open an account, make a deposit via PayPal or Venmo, or browse our lobby — and how we protect it.

Account data protected at rest and in transitPayPal, Venmo, Play+ payment details handled securelyData requests answered via our support channelRetention periods tied to account activityCookies disclosed and manageable by you
bloxflip How bloxflip Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions deserve a direct answer, not a form letter. Whether you want to know what we hold, ask us to correct something, or request deletion of your account data, our support team handles those requests through the channels below. Response times depend on request complexity and applicable state law, but we aim to acknowledge every data inquiry promptly and resolve it within the legally required window.

Team online

Live Chat

Open the chat icon from your account dashboard to reach a support agent directly. This is the fastest path for urgent data questions or account-access concerns.

Email Support

Send your data request or privacy question to our support address listed in your account settings. Include your registered email so we can verify your identity before responding.

Account Settings

Some data preferences — including cookie settings and marketing communications — can be adjusted directly inside your account profile without contacting support at all.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We apply industry-standard encryption to data moving between your device and our servers, whether you are on a mobile browser in New York or on desktop anywhere else in an eligible state. Cookies on our platform fall into three categories: strictly necessary ones that keep your session alive, performance cookies that help us understand lobby load times, and optional marketing cookies you can switch off. Retention is not indefinite — account data is held for as long as your account is active and for the period required after closure under applicable state regulations.

Encryption in Transit

All data exchanged between your device and our servers — login credentials, PayPal session tokens, account wallet balances — travels over an encrypted connection at all times.

Cookie Control

Performance and marketing cookies are optional. You can manage your preferences from the cookie banner on first visit or from your account settings at any point afterward.

Data Retention Windows

We keep account records for the period your account remains open plus the legally required window after closure. Once that window closes, records are deleted from active systems.

Your Access Rights

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Contact support to start that process.

Common Questions About Your Privacy at bloxflip

These are the questions we get most often about how we handle personal data — from what gets stored when you deposit via Venmo to how long we keep your account history and what you can ask us to change.

We collect your name, email, date of birth and state of residence at registration. This lets us verify eligibility under local law, which varies by state.

No. When you pay via PayPal or Venmo, the transaction is processed by those platforms directly. We store only a token reference — never your payment login or card number.

Yes. Send a data-access request through live chat or our support email with your registered address. We verify your identity first, then fulfill the request within the required window.

Open your account settings and find the cookie preferences section. Marketing and performance cookies are optional and can be switched off there at any time without affecting your session.

We retain records for the legally required period after account closure, which depends on your state's regulations. After that window passes, data is deleted from active systems.

We do not sell your personal data. Aggregate, non-identifiable usage data may be used for platform performance analysis, but your account details are not shared with advertisers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.